Frequently Asked Questions
Here are answers to some of the most common questions. If you can’t find what you’re looking for, feel free to reach out to us.”
Contact Us
When will your storefront open?
We’re aiming to open our physical location in Brigham City, UT Oct 1. Follow us on social or join our newsletter for grand opening announcements.
What’s inside the loot crates?
Each crate is tailored to your preferences (MTG, D&D, or Hybrid). Expect cards, accessories, gear, and exclusive items handpicked for Syndicate members.
Can I cancel my membership?
Absolutely. You can cancel or pause your subscription anytime.
Do you offer returns or refunds?
We accept returns on sealed product within 14 days of delivery/purchase. Loot crates and custom memberships are non-refundable due to their personalized nature.